Complete Training Programs for the Roles That Run Your Operation
Modern Training's programs are complete, role-based training programs for frontline operations: trainers, hourly teams, supervisors, managers, multi-unit leaders, and new store openings. Each program is custom-built for your concept and expedited by our prebuilt library, so you launch a tailored program without paying made-from-scratch prices.
One Role at a Time, One Step at a Time
Great operations run on people who know their role and feel ready for the next one. That takes more than a stack of courses. It takes a program: a learning path, the right content in the right order, validation along the way, and a clear finish line your teams can be proud of.
Each program leads people from a day one focused on early contributions to a milestone for core proficiencies, setting them up for continuous learning. When programs connect together, a talent pipeline runs from new hire to multi-unit leader and beyond.
Custom-Built, Expedited by Prebuilt
We build fast, even in the discovery phase. Established role competencies we've developed give us a head start as we compare them to your SOPs and skillsets. We map them to our prebuilt content and identify gaps to fill with custom content. With everything framed within your concepts and culture, we build a unified program.
Our library of prebuilt courses, workbooks, and templates covers the fundamentals, so your investment goes to the parts that are unique: your standards, scenarios, and brand.
You get the fit of custom and the speed of prebuilt in one program.
Programs
Leadership for Store Managers
A complete, leveled leadership program built for the pace, pressure, and personality of running stores. Three levels take your people from supervisor to multi-unit-ready, across operational excellence, customer experience, leading people, and developing people.
Explore Leadership for Store Managers →Certified Trainer Program
Give your trainers the tools to teach with confidence. This program grows your best team members into great trainers through three milestones: performance check, program knowledge, and hands-on training skills.
Explore the Certified Trainer Program →Hourly Training Program
Give your new hires the tools to learn skills consistently and build confidence gradually. Engaging content, role-based learning paths, and guidance on sustaining training at the highest level.
Explore the Hourly Training Program →Supervisor Training Program
Grow the strength of your teams by leading supervisor candidates from selection to reliable shift leaders, with complete learning paths for internal and external candidates.
Explore the Supervisor Training Program →Manager (MIT) Training Program
Grow your talent pipeline by leading Managers in Training to immediate success and long-term development. Managers learn the fundamentals, then the advanced behaviors that separate task-executors from operators who run a store: anticipation, forecasting, and planning.
Explore the Manager Training Program →Multi-Unit Manager Training Program
For leaders making the jump from running one location to leading several. The program builds the skills the role change demands: adapting to each location, leading through other managers, and rounding out leadership beyond a comfort zone.
Explore the Multi-Unit Manager Program →New Store Opening Program
Open new locations faster and more consistently with standardized opening procedures, training content, and onsite observation and evaluation, built by a team with decades of frontline operations and NSO experience.
Explore the New Store Opening Program →Not sure which program fits first?
We'll talk through your roles and goals, and map the pipeline together.
Schedule Time to Meet →What Every Program Includes
A strategic plan
Roles, competencies, learning paths, schedules, content lists, and milestones, documented so your program outlives any one person.
Workbooks + packets
Customized from our proven templates and designed for your brand, the learner's daily guide from first shift to certification.
Digital courses + media
The best mix of eLearning, video, job aids, and print for the skills each role needs, drawn from our prebuilt catalog and built custom where it counts.
Leader guides
Clear instructions for the people running your training: preparing, facilitating, validating skills, and building a culture of learning.
Certifications
Brand-specific, leveled certifications that mark real skill milestones and build your talent pipeline.
Optional delivery support
We can facilitate instructor-led sessions onsite or remote, or set you up to own the program long-term with Train the Trainer resources.
And the work isn't done at launch. We help you measure results against the numbers the business cares about, so you walk into budget season with the case already made.
Common Questions
What training programs does Modern Training offer?
Seven role-based programs for frontline operations: Leadership for Store Managers, Certified Trainer, Hourly Training, Supervisor Training, Manager (MIT) Training, Multi-Unit Manager Training, and New Store Opening.
Are the programs prebuilt or custom?
Both, and that's the point. Each program is custom-built for your concept, culture, and roles, and expedited by our library of prebuilt courses, workbooks, and templates. You get a tailored program at a fraction of from-scratch cost and time.
What's included in a program?
A strategic plan, customized workbooks and packets, digital courses and media, leader guides, and a certification process. Optional support includes instructor-led facilitation and Train the Trainer resources.
Will the courses work with our LMS?
Yes. Our interactive courses are SCORM- and xAPI-compliant, and we can author in-app for platforms that don't host that content. Workbooks and projects can run in print, digitally, or both.
Do the programs connect to each other?
Yes. The programs form a talent pipeline: hourly team members become certified trainers, trainers become supervisors, supervisors become managers, and managers grow into multi-unit leaders.
How do we get started?
Schedule a call or email [email protected]. We'll talk through your roles, your goals, and which program fits first.
Build Your Talent Pipeline
Ready for training programs your teams can grow with? Let's start with the role that needs it most.
