Grow Your Talent Pipeline with Managers Ready to Run the Store
The Manager Training Program is Modern Training's complete program for Managers in Training (MITs). It's custom-built for your concept, culture, and roles, and expedited by our library of prebuilt content, with MIT workbooks, a leader guide for the managers who run the training, and learning paths for internal and external candidates.
Fundamentals Get Managers Started. They Don't Make Operators.
Managers need training on the fundamentals, and they also need to get sharper at anticipation, forecasting, and planning, the advanced behaviors that separate task-executors from operators who actually run a store. This program teaches that connection, positioning MITs for immediate success and long-term development.
Deliverables
Strategic Plan
The program documented end to end:
- Competencies
- Learning path and recommended schedule
- List of content
- Learning milestones
MIT Workbook
The core of the program: the learner's daily guide, scorecard, and reflection journal. Customized from our proven template and designed for your brand, it carries the learning path, observations, demonstrations, validations, success messaging, and the certification process.
Sample pages from a General Manager learning path workbook.
MIT Leader Guide
MITs succeed when the managers training them know exactly how to lead. The guide provides clear instructions for preparing for training, assigning and supporting trainers, facilitating key training moments, reinforcing standards during shifts, validating skill performance and program completion, leading MITs through certification, communicating with corporate and home-store stakeholders, managing logistics like travel, and coaching and correcting behaviors along the way.
Content, Built Modularly
We partner with you to choose the best modalities for each skill: eLearning, video, job aids, print guides, and more. Skill areas include technical skills, hardware, SaaS tools, HR + workplace compliance, communication, facilities, safety + security, social skills, customer experience, finances, marketing, and leadership. Content is built and billed modularly, so you choose what you need, a la carte. Videos can run from live footage or AI-generated, with pre-production, onsite production, and post-production available.
Many clients start by choosing courses from our prebuilt course catalog, then add custom content where their operation needs it.
Built for Your Concept, Expedited by Prebuilt
We start with the role competencies we've developed across years of frontline work and compare them to your SOPs and skillsets. We map them to our prebuilt content, identify the gaps, and fill those gaps with custom content framed in your culture and your scenarios. You get a unified program with the fit of custom and the speed of prebuilt.
Optional Supporting Services
The program includes a leader guide you can use right away, and two delivery paths are available when you want more support.
Instructor-led (onsite or remote)
We can facilitate sessions, delivered by people who know the business and speak your language.
Train the Trainer
Resources and a certification process to own this program long-term inside your organization.
Why You'll Love It
Thought partners, not order takers. We help you plan and implement the most effective training for your teams, and we bring options you may not have considered.
Operations experience. Our team comes from the field, and we apply what we've learned from operations, partnerships, and projects with other brands.
Training tied to business goals. We design the program so it's effective, engaging, and aligned with the outcomes your business measures.
Common Questions
What is the Manager (MIT) Training Program?
It's Modern Training's complete training program for Managers in Training, custom-built for your concept, culture, and roles, and expedited by our prebuilt content library. It teaches the fundamentals plus the advanced behaviors that make operators: anticipation, forecasting, and planning.
What's included?
A documented strategic plan, MIT workbooks, an MIT Leader Guide for the managers who run the training, and content across the skills managers need, built modularly so you choose what fits.
What makes the MIT Workbook different?
It's the learner's daily guide, scorecard, and reflection journal in one, carrying the full learning path, validations, and certification process. MITs always know where they stand and what's next.
What does the MIT Leader Guide cover?
Everything the training manager needs: preparing, facilitating key moments, reinforcing standards during shifts, validating skills, leading MITs through certification, communicating with corporate and home-store stakeholders, and managing logistics like travel.
What skills does the program cover?
We map skill areas to your operation, including HR + workplace compliance, finances, marketing, customer experience, communication, safety + security, and leadership, and choose the best modality for each.
Does it work for internal and external candidates?
Yes. The program includes complete learning paths for both, so promoted supervisors and outside hires finish at the same certified standard.
How is content priced?
Modularly. Content is built and billed a la carte, so your investment goes to the skills and formats your managers actually need.
How do we get started?
Schedule a call or email [email protected]. We'll talk through your roles and what the program looks like for your operation.
Build Operators, Not Task-Executors
Ready for a manager training program that grows your talent pipeline consistently? Let's map the path from MIT to running the store.
