Scaling Training Across Global Hospitality Brands

How Gordon Ramsay Restaurants partnered with Modern Training and Opus to build a unified learning experience.

At a glance

Client Snapshot

Industry
Multi-concept restaurant group
Footprint
12 corporate locations + 33 licensed brands
Engagement
Co-delivery with Opus
Scope
Content migration + program design
Created in
Opus + LMS delivery

A Big Library, and No Way to Use It on the Floor

  • Written materials were spread across concepts with no single home

  • Frontline teams had no practical way to act on what existed

  • Corporate and licensed locations needed the same standard, worldwide

Results

What scaled

210
Custom training modules built
1,887
LMS courses live on the platform
85
Additional learning resources created
33
Licensed brands reached, plus 12 corporate locations

Approach

What We Built + Did

Modern Training partnered with L+D and Ops leaders to turn static content into role-relevant training programs, working alongside Opus.

01

Migrated the content library

We moved and streamlined their written training materials for LMS delivery.

02

Programs built for the floor

We designed tailored programs focused on frontline execution, not just information.

03

Resources for growth

We built additional learning resources to support their global expansion.

04

One platform with Opus

Together we delivered a unified home for onboarding, upskilling, and operational readiness.

One Platform, Teams Worldwide

Together, Modern Training and Opus delivered a unified platform for onboarding, upskilling, and operational readiness, empowering teams worldwide to learn faster, perform better, and scale with consistency. The rollout reached 12 corporate locations and 33 licensed brands, including global concepts like Lucky Cat by Gordon Ramsay and Gordon Ramsay Burger.

See how we work with Opus →
Katy O'Grady
"We've been absolutely thrilled with everything that you guys have done... You've been an amazing support and an absolute pleasure to work with. Super responsive, accommodating, we couldn't speak more highly of the experience. I hope we can work together on more projects in the future as we grow and evolve the platform."
Katy O'Grady, VP, Ops Services and Learning + Development, Gordon Ramsay Restaurants

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