Director of Restaurant Training

Content Design

  • Create design templates for new clients in Storyline 360
  • Author courses in Storyline 360
  • Author courses using client in-platform authoring tools
  • Select and request media for learning content
  • InDesign templates, layout, and design
  • Copywriting
  • Copy editing and proofreading
  • Collaborate with design team
  • Review courses from other design team members
  • Research new approaches and technologies for design

Working with Clients

  • Attend weekly meetings for design reviews and discovery
  • Release content to clients
  • Client emails and calls with SMEs
  • Request information and media from clients
  • Collaborate on learning content strategies
  • Schedule, travel to, and attend onsite meetings and media development with clients

Restaurant Training Programs

  • Develop best practices for L&D strategies along the entire restaurant career path
  • Research trends in talent and training
  • Create internal libraries and resources for off-the-shelf content
  • Attend industry-specific conferences like CHART in sales and collaborative roles
  • Schedule and attend sales meetings to share our approach and conduct discovery such as reviewing current documentation and mapping team member journeys
  • Develop Discussion Papers for leads that include detailed content strategies and timelines
  • Develop content maps and strategic plans for training programs
  •  Lead development for off-the-shelf video and course content
  • Work with our LMS Partners on sales and support strategies
  • Advise clients on how to optimize their L&D team for implementation and maintenance of training programs


  • 3 years of training experience for a restaurant company at the corporate support office level
  • Storyline 360 proficiency