Work
Director of Restaurant Training
Content Design
- Create design templates for new clients in Storyline 360
- Author courses in Storyline 360
- Author courses using client in-platform authoring tools
- Select and request media for learning content
- InDesign templates, layout, and design
- Copywriting
- Copy editing and proofreading
- Collaborate with design team
- Review courses from other design team members
- Research new approaches and technologies for design
Working with Clients
- Attend weekly meetings for design reviews and discovery
- Release content to clients
- Client emails and calls with SMEs
- Request information and media from clients
- Collaborate on learning content strategies
- Schedule, travel to, and attend onsite meetings and media development with clients
Restaurant Training Programs
- Develop best practices for L&D strategies along the entire restaurant career path
- Research trends in talent and training
- Create internal libraries and resources for off-the-shelf content
- Attend industry-specific conferences like CHART in sales and collaborative roles
- Schedule and attend sales meetings to share our approach and conduct discovery such as reviewing current documentation and mapping team member journeys
- Develop Discussion Papers for leads that include detailed content strategies and timelines
- Develop content maps and strategic plans for training programs
- Lead development for off-the-shelf video and course content
- Work with our LMS Partners on sales and support strategies
- Advise clients on how to optimize their L&D team for implementation and maintenance of training programs
Requirements
- 3 years of training experience for a restaurant company at the corporate support office level
- Storyline 360 proficiency
