Our Services
On-Demand L&D Team
Modern Training is your remote L&D team, offering on-demand services for all skillsets. From quick projects to full programs and global initiatives, we advance your organization's learning.
Project Management
We collaborate with your team to elevate learning experiences, managing detailed project plans to maintain smooth, on-schedule development, reviews, and approvals across departments.
Translation
We offer in-house translation for most projects, saving time and money, and centralizes feedback. For select projects, we partner with a global vendor.
LMS Services
We offer LMS managed services, including platform migration, setup, content creation, learning path optimization, and ongoing admin support like user management, troubleshooting, and reporting.
SOP Discovery + Documentation
We review your current SOPs, training materials, or tribal knowledge, conduct research and interviews, and write formalized SOPs, identifying gaps and streamlining content for consistency.
New Store Opening Strategy
With decades of restaurant and NSO experience, we craft launch plans with training timelines, group training, and evaluations. Our team can also travel to field locations for hands-on support.
Software Training + Rollouts
We can lead the people side of the project, developing training, running field tests, communicating rollout tasks, and gathering feedback.
Localization
We adapt content to meet regional standards by adjusting language, aligning SOPs with local practices, updating visuals, and tailoring products to reflect regional differences.
Large Initiatives | National + Global Brands
We strengthen your global footprint with training that guarantees brand consistency and excellence across all markets, supporting your L&D projects at any stage to completion.
Learning | LX Assessment
We offer Learning Experience (LX) Assessments to analyze the alignment of your training, brand standards, and Customer Experience (CX) data, identifying opportunities to improve operations and profitability.
Learning | Field Evaluations
We travel to locations to observe training, interview team members about their experiences, and gather feedback. Our team then provides detailed reports on our findings.
Learning | LX Strategic Plan
We identify key areas for impact, create effective learning strategies, and recommend leveled, skill-based paths and just-in-time learning to enhance engagement and improve your training programs.
Learning | LX Project Evaluation + Testing
We evaluate training initiatives through feedback, performance monitoring, and success metrics, then develop and test content variations to refine the approach.
Learning | LX Dashboard
LX Dashboards organize and evaluate training impact by visualizing metrics, aligning with Ops KPIs, and providing actionable insights. We manage data, run reports, and facilitate cross-department discussions.
Content Management
Our Content Management service provides comprehensive guidelines and optional managed services to help you stay in control of your learning content.
AI Tools Management
Our team can create an API that your team can use to ask questions about procedures and policies without having to search through pages of information.
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