Phone Etiquette
Audience
Team Members, Managers, Supervisors
Time to Complete
About 8 minutes
Languages
All
About this Course
Description
Gain the essential skills for handling phone calls professionally and courteously, creating a positive first impression for guests.
Competencies
- Greet callers with a friendly, professional tone
- Use proper phone etiquette, including polite language and active listening
- Manage busy call times by offering brief holds or callbacks
- End calls by thanking guests and inviting them to visit
Why You'll Love Our Pre-Built Content
- One-time purchase for a lifetime license
- Customize text + media - add or delete anything
- Translate into any language
- Industry-specific visuals and scenarios
- Publishing options: SCORM, xAPI/Tincan, Rise, LMS in-app authoring, print
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