Drive-Thru Service, Sales Skills, and Hospitality
Audience
Team Members, Managers, Supervisors
Time to Complete
About 5 minutes
Languages
All
About this Course
Description
Learn how to deliver fast, friendly, and accurate service in the drive-thru, while using suggestive selling and keeping things clean and organized.
Competencies
- Greet guests promptly
- Take and repeat back guests’ orders to confirm their requests
- Use suggestive selling techniques during the order-taking process
- Take payment at the window
- Show a sense of urgency and teamwork
- Balance priorities of guest service and cleanliness
Why You'll Love Our Pre-Built Content
- One-time purchase for a lifetime license
- Customize text + media - add or delete anything
- Translate into any language
- Industry-specific visuals and scenarios
- Publishing options: SCORM, xAPI/Tincan, Rise, LMS in-app authoring, print
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