Training Built for Food & Beverage Teams
From quick-service restaurants to full-service hospitality groups, our courses are tailored to the pace and priorities of food and beverage teams. Whether you’re strengthening safety practices, building better customer experiences, or developing leadership and financial acumen, this course library is designed to help frontline, management, and support teams level up fast, with real-world relevance and high-impact results.
Browse Our Food & Beverage Courses by Category
Training organized to match your roles, goals, and operations. Select a category below to jump to its course section.
HR Workplace + Compliance
Support a fair, safe, and legally compliant workplace with essential HR and policy training.
Abusive Conduct Prevention
Bullying in the Workplace
Harassment Prevention
How to Create Great Workplaces
De-Escalating Conflicts
Interviewing Best Practices
Engaging Hate Groups + Unwanted Guests
Workplace Violence Prevention + Response
Engaging Team Members During Orientation
Employment Law
Wage and Hour
Lowering Turnover
Terminating Team Members
Diversity, Equity, and Inclusion Basics
Diversity, Equity, + Inclusion
Foster a more inclusive, respectful, and collaborative workplace.
Inclusive Spaces for Guests (Team Members)
From Bystander to Upstander
How DEI Strengthens Workplaces
Unconscious Bias
LGBTQIA+ Inclusive Workplaces for Team Members
Service
Empower teams to deliver consistent, thoughtful service across every guest interaction.
Guest Recovery
Atmosphere and Experience
The Value of Teamwork in Restaurants
Running a Shift
Building Customer Relationships
Customer Service Basics
Menu Sales Skills
Customer Recovery
Phone Etiquette
Managing a Wait (Full Service)
Drive-Thru Service, Sales Skills, and Hospitality
Drive-Thru Order Accuracy
Understanding Customer Types
Takeout + Delivery Order Success
Leadership for Store Managers
Build confident leaders who inspire, coach, and drive team success.
Leadership: Operational Excellence
Time Management
Team Meetings
Managing a Crisis for Restaurants
Sustaining Operational Excellence
Leading Performance: Food Safety + Sanitation
Leading Performance: Opening, Shift Change, and Closing
Managing Shift Flow
Maximizing Shift Potential
Optimizing Product Flow
Optimizing Workflows
Sustaining Standards Across Stores
Leading Management Teams
Coaching Financial Performance
Leading through Crises
Scaling Operational Excellence
Problem-Solving Basics
Finding the Root Cause
Change Leadership
Leading Through Disruption
Driving Innovation in Operations
Leadership: Customer Experience
Replying to Online Reviews
Coaching Guest Interactions
Preventing Repeat Customer Recovery Issues
Anticipating CX Breakdowns
Coaching the Guest Experience
Coaching Service Standards
Elevating the Guest Journey
Using Guest Feedback for Improvement
Improving Customer Experience Metrics
Creating Memorable Guest Experiences
Leadership: Leading People
Building Accountability
Flexible Leadership
Recognizing and Rewarding Others
Leadership Essentials
Manager Communication Essentials
Resolving Conflicts
Manager Meetings
Motivating and Coaching
Delivering Coaching Conversations
Gratitude in Leadership
Delegating with Confidence
Leading Teams with Flexibility
Building Trust as a New Leader
Leading with Empathy
Conflict Resolution for Restaurant Leaders
Performance Management Fundamentals
Building Accountability on Your Team
Leading Managers with Flexibility
Building Bench Strength
Leading Multi-Generational Teams
Aligning Teams with Company Culture
Leadership: Developing People
Developing Leaders and Teams
Driving Learning Engagement
Adapting to Trainees
Empowering Hourly Team Members
Training Rollouts
Measuring Learning Impact
The Manager's Role in Training
Engaging New Team Members
Cross-Training Strategies
Building a Flexible Workforce
Building a Trainer Community
Creating a Sustainable Training Program
Creating a Learning Culture
Coaching Future Leaders
Security + Physical Safety
Prepare teams to protect people, property, and themselves with real-world safety skills.
Active Shooter Response
Don’t Get Scammed
Electrical Safety
Cyber Security Basics
Fire Safety and Prevention
PCI and Personal Data
Illness and Injury Basics
Ladder Safety
Physical Safety
Slips, Trips, and Falls
Box Cutter Safety
Lockout/Tagout Procedures
Preventing Theft
Emergency Procedures
Food + Beverage Safety
Train teams to handle, prepare, and serve food and beverages safely and responsibly.
Time and Temperature
Food Allergies
Cross-Contamination
Alcohol Safety
Cleaning and Sanitizing
Knife Skills and Safety
HACCP Food Safety
Hand Safety
Halal Food Handling
Handwashing
Health Inspections
Storage, Labeling, and Rotation
Dishwashing and 3-Compartment Sink
Personal Hygiene
The Flow of Food
Kosher Food Handling
Receiving Beverage Orders
Finance
Train your team to manage money, labor, and inventory with confidence.
Pars and Usage
Labor Management
Manager Math
Waste and Comps
Handling Cash
Inventory Best Practices
Sales Forecasting
Scheduling
Managing Prime Costs
Counting Money
Engaging Vendors
Placing Orders
Life Skills + Social Skills
Build professionalism, teamwork, and real-world skills like stress and time management.
Appearance and Professionalism
Giving and Receiving Feedback
Active Listening
Emotional Intelligence Essentials
Email Etiquette
Starting Conversations
Positive Energy
Communicating Under Stress
Coming soon to our Food & Beverage library...
We’re always building. More courses are already in the works, including advanced hospitality, operational leadership, and role-specific courses designed to meet the evolving needs of food & beverage teams.
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