Work – Modern Training

Director of Restaurant Training

Content Design

Create design templates for new clients in Storyline 360
Author courses in Storyline 360
Author courses using client in-platform authoring tools
Select and request media for learning content
InDesign templates, layout, and design
Copywriting
Copy editing and proofreading
Collaborate with design team
Review courses from other design team members
Research new approaches and technologies for design

Working with Clients

Attend weekly meetings for design reviews and discovery
Release content to clients
Client emails and calls with SMEs
Request information and media from clients
Collaborate on learning content strategies
Schedule, travel to, and attend onsite meetings and media development with clients

Restaurant Training Programs

Develop best practices for L&D strategies along the entire restaurant career path
Research trends in talent and training
Create internal libraries and resources for off-the-shelf content
Attend industry-specific conferences like CHART in sales and collaborative roles
Schedule and attend sales meetings to share our approach and conduct discovery such as reviewing current documentation and mapping team member journeys
Develop Discussion Papers for leads that include detailed content strategies and timelines
Develop content maps and strategic plans for training programs
Lead development for off-the-shelf video and course content
Work with our LMS Partners on sales and support strategies
Advise clients on how to optimize their L&D team for implementation and maintenance of training programs

Requirements

3 years of training experience for a restaurant company at the corporate support office level
Storyline 360 proficiency