Delivering Coaching Conversations
Audience
Managers
Time to Complete
About 10 minutes
Languages
All
About this Course
Description
Learn how to have effective coaching conversations that foster team growth and success. This course teaches how to give constructive feedback, handle defensive reactions, and follow up to promote continuous improvement.
Competencies
- Conduct coaching conversations by recognizing positive behaviors and connecting them to the individual's goals
- Provide clear, constructive feedback that includes both strengths and areas for improvement
- Use active listening techniques to fully understand team members' perspectives before responding
- Remain calm and empathetic, especially when addressing defensive reactions during feedback
- Follow up regularly with team members to reinforce positive changes and promote continuous improvement
Why You'll Love Our Pre-Built Content
- One-time purchase for a lifetime license
- Customize text + media - add or delete anything
- Translate into any language
- Industry-specific visuals and scenarios
- Publishing options: SCORM, xAPI/Tincan, Rise, LMS in-app authoring, print
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