De-Escalating Conflicts
Audience
Team Members
Time to Complete
About 8 minutes
Languages
All
About this Course
Description
Learn best practices for conflict resolution, and follow a structured conflict resolution process to address and resolve disputes constructively with other team members and guests. Identify when to involve a manager if a situation escalates.
Competencies
- Identify the benefits of de-escalating conflicts
- Manage conflicts with team members and guests
- Follow the steps to resolve conflicts
Why You'll Love Our Pre-Built Content
- One-time purchase for a lifetime license
- Customize text + media - add or delete anything
- Translate into any language
- Industry-specific visuals and scenarios
- Publishing options: SCORM, xAPI/Tincan, Rise, LMS in-app authoring, print
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